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Technical Customer Support

Pre sales service

The pre-sales services also include direct and personal project management consultants at 360 degrees, from the study of the lighting concept and technical feasibility to the evaluation of the financial return of investments through the sampling service to the support on site during installation.

On-site technical overwatches and lighting reliefs

PERFORMANCE iN LIGHTING provides a team of qualified specialists during all phases of the project: from the design stage, trough on-site technical overwatch and lighting reliefs, verification and lighting calculation.
Our professional support team is available for essential projects to ensure not to lose even detail in compliance with current regulations providing certainty to all those who choose PERFORMANCE iN LIGHTING as a technical partner.

After sales service

The warranty extension proposed by PERFORMANCE iN LIGHTING comes into practice thanks to continuous investments aimed at customer satisfaction.
A team of specialised post-sales technicians is always present for an immediate solution to any problem. They are available for issues related to spare parts and after-sales assistance, where there were the conditions dictated by the group policy, to honour the promise made at the time of purchase and set in to solve the problem immediately. Our customers know that whenever they need a replacement part or service, both come directly from PERFORMANCE iN LIGHTING - ensuring compatibility, performance, timeliness, and the highest level of expertise.

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You can search for products in our catalog by entering here the name or the code of the product or accessory.